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About Gateway Auto Service and Collision

Gateway Auto Service and Collision is a full-service Chicago auto shop offering mechanical, collision, diagnostics, maintenance, fleet, and performance services, keeping vehicles safe and road-ready since 1999 with honest, quality service.

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More Than a Standard Repair Shop

Many shops focus on one type of work. Gateway brings multiple automotive services together under one roof. That means customers can come to us for everyday repairs, accident damage, diagnostics, maintenance, exhaust concerns, custom work, and specialty vehicle needs without having to visit multiple shops.

Our team works with local drivers, insurance-related collision customers, fleet operators, dealership referrals, used car owners, luxury vehicle owners, and automotive enthusiasts.

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Auto repair team in Chicago

What We Do

Gateway Auto Service and Collision provides a wide range of automotive services, including:

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  • Mechanical repair
  • Collision repair
  • Auto body repair
  • Diagnostics
  • Brake repair
  • Engine service
  • Electrical system repair
  • Transmission-related service
  • A/C repair
  • Suspension and steering service
  • Exhaust system work
  • Fleet maintenance
  • Performance and custom automotive work
  • Detailing and hand car wash services, if available by location

Our Approach

We believe customers deserve clear answers before work begins. Our process is built around accurate inspection, honest communication, and practical repair recommendations.

When you bring your vehicle to Gateway, our team takes time to understand the issue, explain your options, and help you make the right decision for your vehicle, budget, and timeline.

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Routine car maintenance service at Chicago auto repair shop

Built on Trust, Quality, and Communication

Customers come to Gateway because they want more than a quick repair. They want a shop that communicates clearly, treats their vehicle with respect, and stands behind the quality of the work.

From daily drivers to performance vehicles, our goal is to deliver a professional repair experience every time.

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I’m so relieved to have found an auto shop I trust. I’ve been here twice and have left with my car running nicely and me totally satisfied. Unlike other repair shops where I’ve left feeling like they ripped me a new one. Both times Gateway knew I didn’t have a lot of money to spend, so they took me through a list of things that needed to be done and things that could wait. As in “do this now, but this other thing can probably wait until next season.” A couple years ago they gave my ’99 Altima a once-over before driving down to NC, and the car ran perfectly the whole way down and back. I also notice lots of women coming in and out of here, which tells me they’ve probably also come to trust the place.

— Sophie D.

So I am useless when it comes to cars and unfortunately in the past two weeks I have had one flat tire (thank you Chicago potholes) and a very large dent to the side of the car (some mean person.) Anyway after driving on the highway today I felt like the car was pulling and maybe I am just paranoid about another flat tire. I couldn’t help it I had to get it somewhere. This place is literally across the street so I decided to give it a try (plus the good reviews on here.) They were SO nice. I explained my situation to the best of my ability and Santos explained what he thought so I could understand:) Anyway I think I got it and even better he told me he’s going to check prices vs somewhere else. It doesn’t get much better than that. I love honesty.

— Hannah A.

After taking my car to three other auto shops in the area, it seems I have finally found an honest one. I had purchased a Groupon for oil changes a few months back and aside from that great deal, Santos has been a huge help in keeping me informed of my car issues. Previously, I had been misled on my car’s needs by shops that wanted to take advantage of the fact that I am a female. One even drove my car 70 miles and thought I wouldn’t notice (Grace). Because I don’t know a lot about my car, Santos has taken time on several occasions to explain and show me where problems exist. I appreciate the fact that I have never felt pressure from Gateway to purchase services, I have only been told and shown what work is suggested and why. Even after my oil change coupons expire, I will continue to go to Gateway because of their outstanding customer service.

— C.M

Ready to Work With Gateway?

Contact our team today to schedule service, request an estimate, or ask which location is best for your vehicle’s needs.

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